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About Chatbots

A chatbot is a computer program or an AI which conducts a conversation via auditory or textual methods. Such programs square measure usually designed to convincingly simulate however a person would behave as a conversationalist. Chatbots square measure generally employed in dialog systems for varied sensible functions as well as client service or data acquisition. Some Conversational AI use refined communication methodology systems, but many simpler systems scan for keywords within the input, then they pull a reply with the most matching keywords, or the most similar wording pattern, from a database.

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Smart Home integration with voice

CLOUDGATE helps control smart lighting and room temperature, stream music and more with just the sound of your voice through Voice assistants like Google Assistant and Amazon Alexa.

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Customize Skill Development

Users will invoke your ability by victimising your invocation name together with sample utterances and phrases outlined by Alexa.

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Voice solutions with your current portal & Website

CLOUDGATE provides Voice Solutions related to your current portal and website enabling you to streamline business processes.

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Voice based BI

CLOUDGATE combines unstructured information and structured information in an information intensive enterprise and derive richer business insights from the combined data



Our Solutions Simulates the intuitive feel of natural conversation using Intelligent Flow Propagation, our conversational AI helps the streamline work, better serve customers and free up manual work for more engaging jobs.

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IVR solution

Our agent-assisted IVR solution helps the contact center to optimize the cost of operations and along with delivering a consistent customer service. The agent can dynamically direct pre-recorded phrases to initiate a dialog with the customer, without the customer knowing an agent is involved. It helps in eliminating customer frustrations caused by complex-structured menu options.

Chatbots As Personal Assistant

SoftVan has come back up with new advancements like AI, NLP and Machine Learning which makes the bot more intelligent with backend framework support. Chatbots are a one-time investment which helps businesses reduce down on staff required.


Amazon Alexa

CLOUDGATE provides voice solutions in the form of Alexa. We provide shoppers their own tailored Alexa with our assortment of tools, APIs, reference solutions, and documentation that makes it straightforward for anyone to make with tailored Alexa (Alexa Echo, Echo dot, Echo Show and Echo Spot).

AI Agent For Your Website

Help your visitors before they leave

Our website chatbot works with all major browsers and mobile. You can customize the chatbot with respect to your website’s color and theme. You have more chances to convert your leads while you sit back and watch your chatbot answer your visitors.